Curse

bobacon · Oct 07, 2006, 03:58 PM // 15:58

I have a Belkin G+ MIMO Modem Router.

I can connect to Guild Wars when im connecting to the internet through my normal modem inside my comp. But Guild Wars refuses to connect while im using my router. This means it is something to do with the router.

Ive tried to run Guild Wars on two comps through the router and neither of them work.

Also GW aint the only program that cant connect through my router. MSN and Halo also cant.

The firewall on the router is turned off and there are no available firmware updates.

Ive spent weeks trying to fix this problem without any luck. Plz help me

Coridan · Oct 07, 2006, 04:09 PM // 16:09

U need to set your router up to allow access thru certian IP ports. Not sure off of the top of my head what they maybe for GW, Halo, etc But with a bit of yahoo searching you should be able to figure it out.

http://www.guildwarsguru.com/forum/a...hp/t-4257.html

that should help for GW

bobacon · Oct 07, 2006, 05:36 PM // 17:36

i oppened both port 80 and 6112 and nothing happens

Coridan · Oct 07, 2006, 08:08 PM // 20:08

Ok did u also open up the UDP ports 80 and 6112? also here are some good links to help u trouble shoot

http://en.wikipedia.org/wiki/Port_forwarding
http://en.wikipedia.org/wiki/Port_%28computing%29
http://en.wikipedia.org/wiki/Firewall_%28networking%29

""I can connect to Guild Wars when im connecting to the internet through my normal modem inside my comp. But Guild Wars refuses to connect while im using my router. This means it is something to do with the router""

Does this mean that you are trying 2 different networks??? IE one is actually a dial up service and the other is broadband? IF they are different and u are running XP besure that both "internal" firewalls that come with XP are setup the same... u may need to give GW.exe permission to use the broadband connection.

Tarun · Oct 07, 2006, 10:19 PM // 22:19

Click here, select your router by model name/number, fill in and follow all directions.

sumrtym · Oct 08, 2006, 06:16 PM // 18:16

Actually, maybe I'm dumb, but....

I have a Linksys BEFSX41 firewall router, ver1.51, and using that site following instructions, I miss exactly what I'm entering. On the Port Forwarding instructions, what IP address am I using? If I put in 100, and my range is 50 (as seen on first screen), that doesn't seem logical unless I'm supposed to limit my range to 1 so it's ALWAYS 100.

You can't save it blank like it shows.

Now, just for the record, my problem isn't that I can't connect and play. It's that at different times (sometimes a couple minutes, sometimes an hour) I get logged offline (I'm still on game, but no one can message me as I show NOT online). I never have been able to solve this and it's an annoying problem. It just isn't after standing in one place too long or something, as I said, it happens at all different times and even when actively playing the whole time.

Coridan · Oct 08, 2006, 11:31 PM // 23:31

oh...well i have had that problem myself on a few occasions u just have to hit your friends menu and select online...not sure what causes this or what the fix is...maybe u should contact support and let them know.

sumrtym · Oct 09, 2006, 12:05 AM // 00:05

Quote:

Originally Posted by Coridan

oh...well i have had that problem myself on a few occasions u just have to hit your friends menu and select online...not sure what causes this or what the fix is...maybe u should contact support and let them know.

And login again....constantly. Not on occasion.

Rhaps · Oct 09, 2006, 01:07 AM // 01:07

I feel your pain. I used to use a Belkin Router and it played up alot. The opening of ports etc is a good idea and did fix some early problems with it. If like me you arent so technically minded try http://www.portforward.com, it's a very handy site that has tons of resources & guides for setting up your router.

I also had an similar problem that I thought was my router that limited my access to certain applications (GW, MSN & some password protected sites). Are you running Norton Antivirus/Internet Security? And if so is it by any chance an old non-subscribed version? That was my problem, and I wasn't able to uninstall the program properly (this is not uncommon, see Symantec's support pages and pages on removing their software even including an online auto-uninstaller which doesnt work!) and it left bits of itself doing god-knows-what in my system that messed up my connections.

In the end I was able to work around it by opening up msconfig (just type msconfig in 'Run') and deselecting all the services and startup items that had the Symantec name to them (Norton components). I'm aware this isnt probably the best way of doing it, but it worked for me.

Of course make sure you have some sort of antivirus/firewall as if you dont your connection problems could be a thousand nasty things.

Hope this helps.

sumrtym · Oct 09, 2006, 01:34 AM // 01:34

Quote:

Originally Posted by Rhaps

I feel your pain. I used to use a Belkin Router and it played up alot. The opening of ports etc is a good idea and did fix some early problems with it. If like me you arent so technically minded try http://www.portforward.com, it's a very handy site that has tons of resources & guides for setting up your router.

Went there, see my above post about confusion on the ip address thing. When I changed it to 100, I opened Guild Wars, logged in, and was "offline" in less than 3 minutes (still in game of course).

This isn't the first issue with the Linksys firewall router. I used to have some serious problems with getting disconnected on skype. I'm running a beta firmware that fixed that problem thanks to info I found on the web (certainly not to the India farmed out support call center who couldn't tell me the problem, I had to tell them, and then never sent the beta firmware I requested). Had to get it off a forum.

I never had Symantic Antivirus or Internet. Only firewall is the one built into the router and the Windows XP SP2 one. AVG antivirus is the virus program.

Like I said, it doesn't impact my playing the game (I don't error or get logged out), but I do get shunted to offline EVERY time, the only variable is if it's after a few minutes or 2 hours (or anytime in between, and usually not anywhere near that long).

aeroclown · Oct 09, 2006, 01:59 AM // 01:59

I may have missed something but you probably do not need to foward port 80 to play guildwars, port 80 is related to httpd and webserving. Most routers allow access to this an any other port for that matter outbound. The reason you foward a port is not to have outbound traffic access but inbound traffic access when the traffic has not been specifically requested. If your router supports port triggering, you should use that in place of port fowarding. Port fowarding for security reasons usually requires a specific ip address be assigned to the foward. In most cases routers handle ip assignment and do not always dole out the same address, you would have to staticly set your address and make sure its outside the assignable range of the router while staying inside the subnet. Port triggering on the other hand does not require a specific ip address be assigned and is like a gate that is opened for bi-directional traffic when the port is needed and only when it is needed and requested by an internal application, a far better option.

I also would like to mention I know of no router that you can turn the built in hardware routing system off Ie the firewall. most routers use NAT Network address translation in order to seperate internal and external traffic, I know of no system that has a firewall that is capable of being disabled. The only option is the DMZ which exposes your system making a router pointless unless the said system is protected by its own subsystem.

To me it sounds like packet loss caused by an issue enroute at random intervals more then it does a problem with local connectivity.

Rhaps · Oct 09, 2006, 02:22 AM // 02:22

Seeing as the resident techies seemed to be stumped on a less obvious solution I have another idea. It could be your problem is being caused by some persistent malware. It's one of the most common problems, so why not.

Your setup is a bit open to attack; AVG is good, the XP Firewall is probably not. Try Zonealarm free edition if you want a firewall thats updated free and works (not the best, but better than nothing).

Also I notice you didnt list any anti-spyware software there. If you haven't got any try Adaware and Microsoft's Windows Defender Beta (has a resident shield). Both are free, updated and between them pick up most spyware. Spyware is as lethal as the traditional viruses so it's just as important to keep it in check.

Also try an online virus scanner in case you have something that AVG isnt picking up.

Sorry if this is all a bit basic stuff, but it can never hurt to be sure.

sumrtym · Oct 09, 2006, 06:08 AM // 06:08

Quote:

Originally Posted by Rhaps

Your setup is a bit open to attack; AVG is good, the XP Firewall is probably not. Try Zonealarm free edition if you want a firewall thats updated free and works (not the best, but better than nothing).

Actually, the router is a Firewall router. I just leave XP one on as well. Testing shows that's it's doing the job.

I'm also running Microsoft's defender (before it, used spybot). I'm sure it's not a spyware / virus / malware problem, but one directly related to the router. If it was a lost packet type of thing, then if this was occuring, I'd also be disconnected from the game frequently. I'm not, and that is rock solid. It's only the going offline when I'm online thing.

Drives me nuts.